Google to ObiTalk users: “Drop dead”
It hasn’t been that long since I switched our “home” phone service to using an ObiTalk and it already looks like the rug has been pulled out from under us. Google recently announced that...
Category: Rants
Another Comcast Bait and Switch, redux
Despite being elevated to executive customer service, Comcast is still failing to impress me. To her credit, Annette has been pleasant to deal with, but I’m still left with a lot of bad taste...
Another Comcast Bait and Switch
It took Comcast all of a day after our move to Utah to get on my “not impressed” list. In the intervening 8+ years, I can’t say they’ve done much beyond striving for mediocrity....
Rumor has it
If the Internet is good at anything, it’s spreading information really, really fast. It’s even been shown that the reports of an earthquake actually travel faster than the shock waves, acting as a sort...
Want to botch your customer relations? Let Furniture Row show you how!
I don’t often choose to single out companies for bad behavior around here, but when I do, they’ve usually managed to screw up to a point where there’s no hope of redemption. Congratulations, Furniture...
Why I Hate Registration (And You Should Too)
Every time a website wants me to register a new account, I reflexively tense up and feel my blood pressure rising. Sure, it’s inconvenient, but that’s not why I do it. I do it...
A Letter to the Air Transport Association
I sent the following letter to the Air Transport Association who represents the airline industry. I would encourage you to send them a letter of your own and refuse to fly until they get...
Today Marks the Complete and Total Irrelevance of Apple
The backbone of any company, especially one that deals in technology, is innovation. You need to come up with better ideas than everyone else to be the best at what you do and win...
Yahoo Has Been Baninated
Due to a crawler that thinks sending hundreds of requests at a time is an acceptable practice, something that effectively results in a denial of service attack on the web server, Yahoo’s crawler has...
ID This (or, Know Your Credit Card Rights)
If you’ve used a credit or debit card in the recent past, you’ve probably been asked to show ID with your purchase. I find this additional step to be somewhat inconvenient and recently discovered...