Monthly Archive: January 2009

Getting Customer Satisfaction With Twitter 1

Getting Customer Satisfaction With Twitter

One of the few shortcomings of my phone has been an inability to send MMS messages, an odd thing for a phone with pretty much every feature known to man. It's not been much...

A Shopper Bites Back, Redux: The Letter From Visa 3

A Shopper Bites Back, Redux: The Letter From Visa

Visa followed-up today with a letter regarding my complaint against Saturn of Salt Lake attempting to require ID. The short version? I'm in the right and they're going to follow-up on the complaint. Click...

The Calm Before the Storm 5

The Calm Before the Storm

It's been a while since we've posted anything around here. We're really down to the wire on the whole baby thing. Shauna is scheduled for a C-section on Wednesday and we (and by we,...